Ciao, Ipanema and Zen were our favorites. The restaurants were very good with excellent service. All these people is what makes the Hard Rock Cancun special. Several times She took time to take our orders and let us know she'd be there for any thing we needed, even from our walk out patio on the same floor. Speaking of snack bar the one on the 3rd floor, Rock Royalty terrace, has a very special lady Isabel who works there. The brisket sandwich is soo good as is the burgers and pizzas from the snack bar. The resort still has a positive vibe about it that puts a smile on your face and is kept there with the delicious food and drinks provided. Those two spoiled us with their outstanding service. Once there Jesus 'Cartel' and the his buddy also named Jesus 'Romeo Blanco' made sure to we were never dry, drinks wise. The beach was our favorite spot and Jessica set us up with a cabana every day. When Jessica's shift was over Hector made sure everything went smoothly and always asked what they could do for us. She set up our dinner reservations for the week and chose wisely. From the day we arrived Jessica was there making sure everything was right for us. We had 2 outstanding butlers in Jessica and Hector. What really made our stay special were the employees. The weather cooperated as we had excellent temperatures and plenty of sun. This was our 3rd visit and 1st in January. My wife and I stayed a week beginning on the 6th at Hard Rock Cancun. Hilton Tulum Riviera Maya All-Inclusive Resort.Barcelo Bavaro Palace All Inclusive Resort.

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Hard rock casino from my location